Leaders looking to help their organizations excel in the 21st century need a completely different set of skills than their counterparts in the last century. Forget about issuing orders or coercing with hierarchical power. Success today takes employee engagement and creative collaboration. And that, in turn, takes leaders at all levels who know how to harness the energies and talents of others, who can build and maintain effective workplace relationships, who can guide others through an ever-changing business environment, who can present their ideas and goals convincingly, and who understand that none of us is smarter than all of us!

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